Toufic Sakr

Tech & Support
 
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I am an IT Support Analyst with Professional Support experience.
I have more than 8 years experience as an IT Support Specialist in the field
of Education. My Experience covers day by day consultation, instruction,
trouble-shooting, remote problem-solving to computer users whether it is an issue in the hardware, software or network. I have designed the Tech & Support division which presents and produces outdoor support and solutions for S.O.H.O
(Small Office/ Home Office) inside Lebanon. Dealing with people is the main reason behind the idea of outdoor support. Because the use of technology has become an inherent part of our lives, many people want to have their technical problems fixed as soon as possible.Therefore, by calling me or by filling the contact form below,you would have reached halfway to having your problem solved.For more information about what I do,you are gently asked to check the services in this page.


IT

  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Solving technical and application problems.
  • Testing and evaluating new technology.
  • Installing Windows Operating systems.
  • Diagnosing hardware/software faults.
  • Detecting and Removing Viruses.
  • Replacing parts as required.
  • Recovering Data.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Responding to call-outs within agreed time limits.
  • Prioritising and managing many open cases at one time.
  • Rapidly establishing a good working relationship with customers and other professionals.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Supporting the roll-out of a new installation.

SMS

  • Allowing individuals or groups to communicate instantly via Bulk SMS.
  • Guaranteeing no hidden,monthly and set up costs.
  • Covering over 800 networks globally.
  • Providing high reliability and capacity.
  • Allowing SMS history and status reports.
  • Ensuring outstanding support.
  • Scheduling of messages.
  • Providing Bulk SMS

WEB

  • Web Design & Development
  • Web Hosting
  • Domains
  • Email services
  • FTP services
  • Cloud services
  • E-commerce

Contacts



Address: Lebanon, Sabtieh, Ferdaous Street, Saykali Building
Email:
Phone: +961-3-097982

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